Feeds:
Posts
Comments

Archive for the ‘New media’ Category

“The Dali Lama is now following your tweets on Twitter.” Less than a year ago I wouldn’t have even understood the meaning of this phrase. The word “Twitter”, let alone the concept of Tweets from the Dalai Lama were not in my lexicon a short year ago. Everyone talks about the power of the Internet and new social media. Receiving this message in my morning inbox is one of the most wonderful examples of this I have experienced to date!

Read Full Post »

With the advent of social media, customer experience management has reached new heights. But, with this evolution comes increased complexity and a need for integration and collaboration.

A move toward adopting the latest web technologies into your marketing and communication strategies requires a shift not only in the way you manage the total customer experience, but also how you manage across your organization.

Read Full Post »

In current discussions with leading marketers and entrepreneurs, across industries, large and small, the theme is the same: “How do we get into this new Social Media? What is the latest tactic I can deploy in my organization? What are we missing not being there right now?” They are eager to explore the benefits of [...]

Read Full Post »

Follow

Get every new post delivered to your Inbox.